Support
Help and answers for the Asterion Connect Excel add-in.
Asterion Connect is a free Microsoft Excel add-in that builds Dayforce-compatible XML import files from your spreadsheet data — all on your own machine. This page is the official support resource for the add-in.
1. Get Help
The fastest way to get help is by email. Write to info@asterionllc.io and tell us:
- what you were trying to do,
- what you expected to happen, and
- what actually happened (a screenshot is very helpful).
We typically respond within two business days.
2. Frequently Asked Questions
What does the add-in do?
It turns spreadsheet rows into Dayforce-compliant XML import files, validates them against the Dayforce import schemas, and lets you download the result. Everything runs inside Excel.
Is my data private?
Yes. Your spreadsheet content and any employee data never leave Excel — the add-in builds and validates the XML locally on your device and delivers it to you by download only. There is no sign-in, no account, and no contact form: the add-in sends us nothing at all, and once it has loaded it works with no internet connection. See our Privacy Policy for details.
Which versions of Excel are supported?
Excel on the web, Excel on Windows (Microsoft 365, and Excel 2016 or later), and Excel on Mac (Microsoft 365, and Excel 2016 or later).
How do I install it?
Once it is listed in the Microsoft store, you can add it from Excel via Insert → Get Add-ins. If your Asterion contact provided a manifest file, you can also sideload it — email us and we'll walk you through it.
Something isn't working — what should I do?
Email info@asterionllc.io with a short description and a screenshot of the issue, and we'll help you sort it out.
3. Contact Us
- Email: info@asterionllc.io
- Phone: (801) 859-8696
- Mail: Asterion LLC, Salt Lake City, UT, United States
Asterion Connect is not affiliated with, endorsed by, or sponsored by Dayforce, Inc. "Dayforce" is a trademark of its respective owner.